Pass 01
Understand the bottleneck
- Question
- Where does the work actually get stuck?
- Output
- A plain-language workflow map.
Method
The engagement starts with an observed bottleneck and ends with a working agent, review loop, and operating limits.
Start a Workflow IntakeThe first question is what work should move, what evidence exists, which tools are available, and where human review must stay.
Pass 01
Pass 02
Pass 03
Pass 04
Pass 05
Pass 06
Pass 07
Steps, inputs, owners, and failure points.
A form, command, report, queue, or small interface people can use.
Known limits, review rules, and maintenance tasks.
A strong candidate workflow has repeated cases, available inputs, reviewable outputs, a known owner, and a clear reason the current manual version is expensive.