Skip to main content

aboriginal armadilloHome Work We Own How We Engage Artifacts Field Notes

Discuss a project

All field notes

2026

Who Governs the Open-Model Ecosystem?
Decision Rights Are Part of the Architecture
An AI Pilot Needs an Operating Thesis
How We Built an AI CSR That Escalates to Humans Instead of Replacing Them
Human Review Is Part of the System
Surface Is Not Operations
Agent Demos Need Interfaces
When Not to Build an Agent
The Requested Tool Is Not Always the Bottleneck
Bring Real Examples, Not Abstract Requirements
The Decision Packet Is the Deliverable
Workflow Assessment Before the Build
The First Call Is Not a Sales Trap
Most AI Problems Are Operational Problems
A Tool Pile Is Not a Product
The Workflow Is the Product
Do Not Hire Around a Broken Workflow

Authors

Trevor Grant
17
Builder in Chief

Company

About
Certified SDVOSB
Contact
Privacy

Work

Work We Own
How We Engage
Field Notes
Artifacts

Copyright © 2026 aboriginal armadillo LLC.